PRIVACY STATEMENT

As soon as you visit our website www.voetbaas.nl or contact us, we receive information about you. In this privacy statement, we explain what we do with this information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may adjust this privacy statement if we find it necessary. Therefore, we recommend that you review this privacy statement regularly so that you are aware of these changes. This privacy statement was last modified on July 20, 2025.

Table of contents
When do you apply this privacy statement?
Who uses your data?
Whose data do we use?
How do we obtain your data?
Which of your data do we use?
What do we use your data for?
How long do we keep your data?
With whom do we share your data?
Where do we store your data?
How safe is your data with us?
What can you ask us?
What rules apply to this privacy statement?
Which cookies do we use?
What do we do with data from minors?
Do you have a question about this privacy statement?

1. When do you apply this privacy statement?
This privacy statement applies to all personal data that we process and to all domains related to us. It concerns the personal data of everyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data are all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority. 

2. Who uses your data?
Voetbaas (part of DT-Ecommerce) is responsible for the website www.voetbaas.nl and thus the responsible person for the use of your personal data as described in this privacy statement. The full address is Voetbaas (part of DT-Ecommerce) Sluiskade 41. 9581 JK Musselkanaal.

This is NOT a visiting address. Anyone who comes by cannot be assisted.

3. Whose data do we use?
We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners.

4. How do we obtain your data?
We receive the data directly from you as soon as you: visit our website fill in data on our website contact us via email, phone, or in other ways.

5. What data do we use from you?
We use the following data:
name
gender
residential address or business address
delivery address
email address
phone number
payment details
age
financial data

6. What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it: we have received your consent to use your personal data we use your data because we want to provide you as a customer with the best service and we cannot do that without that information we use your data because we maintain a central administration, carry out marketing activities, want to prevent and combat fraud, and use the data for risk management we use your data to comply with the law, such as retaining data for the tax authorities we must perform our legal duties there is an emergency and you are unable to give consent

7. How long do we keep your data?
We keep your personal data as long as we are required to do so by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we keep your data according to the legal retention period of seven years. After that, we only keep your data for statistical purposes and to
to handle any complaints or legal matters. If you want to know how long we keep specific data from you, please contact us.

8. With whom do we share your data?
Your personal data is only used by us. We will never share your personal data with others. 

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, please feel free to contact us. 

10. How safe is your data with us?
We have done a lot to secure your data as well as possible, both organizationally and technically. We have secured our systems and various communication tools to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received our permission to do so. If you have questions about the specific way of securing, please contact us. 

11. What can you ask of us?
Because we use personal data from you, you have various rights. We list these rights for you below.

Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over it. Therefore, we explain in this privacy statement in detail which data we collect from you and how we handle your data.

Right to access
You may always ask us to view the data we have about you. Right to correction You may ask us to correct your data if it is incorrect or incomplete.

Right to object
You may object to the processing of your data if you disagree with the way we handle your personal data. This right applies to the data we use for direct marketing. For example, you can indicate to us that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

Right to data portability
If you are a customer with us or have given consent for the use of your data, you may ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.

Right to restriction
You may ask us to restrict the use of your data. This means that in certain cases we may only retain your data but not use it.

Right to be forgotten
You may ask us to delete all the data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not be able to delete your data yet. For example, we must retain certain data for 7 years for the tax authorities. 

Right to file a complaint
You may file a complaint about the way we handle your data. If you have a complaint, we would be happy to resolve it for you. Please contact us for that. You may also submit your complaint to the Dutch Data Protection Authority. Of course, we hope it doesn't come to that, but in the worst case, you may also take your case to court. In that case, it will be the court in the municipality where Voetbaas (part of DT-Ecommerce) is located that will handle your complaint.

How do you submit a request or complaint?
Send your request or complaint to us at info@voetbaas.nl. We will process your request or complaint within 30 days. If it concerns multiple requests or complaints or if your request or complaint is complex, it may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request your data to ensure that you are the correct person whose personal data it is. 

12. What rules apply to this privacy statement?
Our privacy statement must meet various requirements. These requirements can primarily be found in the General Data Protection Regulation. Additionally, the general rules that apply according to Dutch law are applicable to our privacy statement. 

13. Which cookies do we use?
You can indicate which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically for you to make its use easier and more personal. We do this using cookies. A cookie is a small text file that is placed on your hardware during your visit to our website. We use the following types of cookies on our website:

*functional cookies, such as session and login cookies for tracking session and login information
anonymized analytical cookies, to gain insight into the visits to our website *based on information about visitor numbers, popular pages, and popular topics
non-anonymized analytical cookies, to gain insight into the visits to our *website based on information about visitor numbers, popular pages, and popular topics
*tracking cookies such as advertising cookies that are intended to display relevant advertisements
More specifically, we use the following cookies:
Google Analytics anonymized (analytical cookies)
Google Analytics (analytical cookie)
Adobe (analytical cookie)
Facebook (tracking cookie)
Google Adwords (tracking cookie)
google
Facebook/Meta
Instagram
Snapchat
Twitter/X

14. What do we do with data from minors?
Our website is not specifically aimed at minors. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor when visiting our website or webshop, we assume that you have received this permission before your visit. 

15. Do you have a question about this privacy statement?
Do you have a question about our privacy statement? Feel free to contact us by sending an email to info@voetbaas.nl. We are happy to help you.